Her expertise in navigating difficult conversations has been invaluable in equipping teachers with the confidence and strategies needed to support students effectively. She has provided clear, compassionate, and practical guidance, ensuring that teachers feel supported when addressing challenges in the classroom. Her ability to facilitate restorative dialogue has helped cultivate a culture of understanding, accountability, and growth among both staff and students.

Smita Gangola (Assistant Principal Secondary School, CIS Evaluator& IBEN)